PATIENTS

PATIENTS:

Calls are made to the patient to confirm on the insurance policy details, to obtain and confirm on the patient’s other insurance details or to inform the patient about their responsibility that is due from them to the doctor.
UNDER WHOSE NAME DO WE CALL CARRIERS & PATIENT’S?

Calls are made to patients and insurance companies, hospitals, physician’s office under the client’s name. Thus the carriers and patients would have no way of knowing that they are being called from an outside firm, but rather the clients’ in house collections department.
WHO RECEIVES THE PAYMENT COLLECTED BY THE AR REPRESENTATIVE?
The accounts receivables would be managed under the client’s name, therefore the payments would be made directly to the client account as specified.